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Device set-up

Do I need to unlock my phone before activating my SIM?

How do I unlock my device?

Unlocking your phone

How do I change my Call ID settings?

How do I set up call forwarding?

What is my number?

How do I set up my phone to use data?

Internet, calling and texting

How do I access my voicemails in the UK?

How do I set up voicemail / visual voicemail?

What is visual voicemail? How do I use it?

How do I access my Voicemails whilst abroad?

What do I do if I forget my voicemail PIN Code?

Why is my voicemail not working?

Setting-up voicemail

I have a technical issue that is not on the help centre. What should I do?

I’m having problems sending text messages. What should I do?

Device issues

Find answers and get help from Intercom Support and Community Experts

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