Hotspots can fail for various reasons but don't worry - there's usually a simple fix.
🔔 Keep in mind you'll need to be connected to data for a hotspot to work.
Common Fixes:
Try updating your device software to see if there's a later software version available.
Check you have data allowance available. You can do this online or in-app through your dashboard.
You can try 'forgetting' the device you are connected to and starting a fresh connection.
If you’re still unable to hotspot then try contacting your device manufacturer’s customer support. Unfortunately, it’s often a device problem.
🍎 Due to Apple system limitations, iPhone users cannot currently use hotspot while roaming in the EU.